Victoria Harrison (405) 522-0032 ~ The contact person for the Oklahoma Customer Service Quality Improvement Process
This person may not be able to solve your problem but may get the ball rolling.
The other thing that I would suggest is STOP calling and start doing everything in writing. When you write make sure you tell them the time frame you wish a response. If you have your caseworkers name and which office the case worker is working out of you can always send the letter certified return reciept requested to prove SOMEONE at the office got the letter.
You will not have much of a leg to stand on without writen proof you have attempted to remedy the problem prior to seeking litigation.
JMO
TM
This person may not be able to solve your problem but may get the ball rolling.
The other thing that I would suggest is STOP calling and start doing everything in writing. When you write make sure you tell them the time frame you wish a response. If you have your caseworkers name and which office the case worker is working out of you can always send the letter certified return reciept requested to prove SOMEONE at the office got the letter.
You will not have much of a leg to stand on without writen proof you have attempted to remedy the problem prior to seeking litigation.
JMO
TM