My husband and I have dealt with a bias counseler.The counseler was a step-father in his current marriage,and the kids called him dad.My husband found out a year or so into his daughters life that he was her father.Her mother married a man soon after,that was very abusive.We inform the counseler soon as we seen the proof.But do to us living out of state and the mother being the care taker to that point.He thought we were just causeing trouble.That my husband was just being selfish.We offered to show proof,but it was never allowed.She threw a fit in court and everything,and the counseler still took her side.The courts are proven to be for the mother in most case's of custody and visitation.In our case the mother was beaten to the point the EMS was called along with the cops,about two years later.She was put in the hospital a few days.The children seen it all.She finaly left him and is now married to someone else.They still think the child is better off with the mother.I wish you better luck.