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Main Forums => General Issues => Topic started by: MixedBag on Apr 08, 2004, 07:40:56 AM

Title: Way to go AirTran!!!!
Post by: MixedBag on Apr 08, 2004, 07:40:56 AM
My son flew down Monday and said "Mom, why did you book me to go back before I even came down?"  I said "No I didn't!"

Well, this time it's dingbat me -- and yes I did.  I booked his return ticket with the airline for the WRONG Sunday!

So I called AirTran -- explained what I had done THINKING I had lost the value in the ticket -- because of course, my son was a "no show."

But nope, Customer Service changed the ticket to the right Sunday keeping the same flights with NO FEE for the change.

Way to go Air Tran!!!
Title: RE: Way to go AirTran!!!!
Post by: Kitty C. on Apr 08, 2004, 08:15:22 AM
DAMN!  You got lucky!  I was tickled when ATA finally came to our area airport 2 years ago, but now they're pulling out!  Only because DS has enough frequent flyer miles and is getting a free ticket for this summer is he flying out of here.  Otherwise we have to drive 4 hours either way (Omaha or Chicago) to put him on a flight we can barely afford!  At the airport 20 min. from here, the ticket costs are almost double!