Quote from: ocean on Nov 11, 2011, 05:25:47 AM
It is better to go to the hearing and have a new court order written for the new amount WITH NO arrears as of XX date.
My guess is that either you have two accounts for some reason or when you went to court to get it reduced, you still had arrears from before that was on account and that was not erased. Even if you get it reduced, usually you still have to pay the backdated amount. (but you said the system said it was zero....so ...)
How far back does the computer account go that you can print it all out? If not, ask them to send you the last year statement in the mail. The computer account may only show the active child support (here is shows both, arrears and support).
Dealing with two states is even more crazy. Does your state have the new order? Did you job get the new order? Ask them for a copy of the new order the received to change it to the lower amount.
Thanks for the replies. The whole case is arrears. That is all I am paying. I don't owe current support any longer as the child is emancipated. As for dealing with two states, yes it has been a pain. I call the original state once in a while just to make sure my state is getting the money up there, etc. I called when I was served papers to see if they had any knowledge of it. They (the person I spoke with) was shocked that it was happening. He looked at my case from their end and said he saw no flags of any sort. He said he thought it was "stupid". That in his state, they use contempt proceedings to go after people obviously ducking the system. Not someone that misses a couple payments. Plus when I explained the so called missed payments and the over payments applied to following months, he understood that perfectly and said it was ridiculous. Unfortunately, he said if he called them, it would do no good, or he would. He is mailing me my full account for the past year and a half since the modified order took effect. It's funny but it's not, that the state that wrote the order is more understanding than the state that is just the collection agency.
As for what I can pull up on my screen from the CSE website, I can pull the entire history and yes, I have used print screen on that. After I posted last night, I also went digging around some and found an interesting item. Where I mentioned about the delinquency notices, it is actually a 'rule' here, that they have to be sent when an account is 7 days past due. Not that they are sent as a friendly reminder whenever someone decides it's your turn to get one but a rule. Funny I haven't received one in a couple years. Certainly not the recent months that I assume are in question.