My Personal Perspective:
If you have documentation supporting your position, take time out of your busy life, schedule an appointment with DCS, and work with DCS to resolve the matter. If you must hand hold the DCS Representative, be patient and professional about it as introducing unnecessary noise into the situation can drag DCS's misunderstanding out longer than it should.
For"New Fathers", only make voluntary monthly payments via check (e.x. March 2016 Child Support - "Child Name") until an official court order (not Administrative Order) is in place. Always go to court with an attorney and never allow an Administrative Order to governing the obligations due your child. If you cannot afford an attorney, research and educate yourself about family law and use all free resources to the best of your ability to represent yourself. Furthermore, keep all documentation regarding custody, support, etc. in a safe place until your child is independent and thriving on their own. #Sacrifice and be the father you would want your child to know.
If you have documentation supporting your position, take time out of your busy life, schedule an appointment with DCS, and work with DCS to resolve the matter. If you must hand hold the DCS Representative, be patient and professional about it as introducing unnecessary noise into the situation can drag DCS's misunderstanding out longer than it should.
For"New Fathers", only make voluntary monthly payments via check (e.x. March 2016 Child Support - "Child Name") until an official court order (not Administrative Order) is in place. Always go to court with an attorney and never allow an Administrative Order to governing the obligations due your child. If you cannot afford an attorney, research and educate yourself about family law and use all free resources to the best of your ability to represent yourself. Furthermore, keep all documentation regarding custody, support, etc. in a safe place until your child is independent and thriving on their own. #Sacrifice and be the father you would want your child to know.