Attorney from hell!

[ArkStepMom]

Soc:
We have had our attorney retained since July, at which time we stated the details of our case, our claims and evidence.  We requested an emergency temporary order & mod of custody.  She agreed to conduct business over the phone as necessary as jurisdiction (as well as Attorney) are in a county 4 hours from ours
Since July we have requested over and over for the status of our case etc and since July she has accepted 1 phone call (which may have been a mistake). She has responded 3 times by email to our requests for information about the status of our case, usually answering with an excuse as to why she's not been in contact (ei: her mother was sick, she's been in court and she's 'been busy'!)
Now given that she is holding our retained and not forwarded reciept or any paper communication, beit bill or otherwise.  At this piont we can't even get her to answer as to whether BM has been served.
On October 2 she responded to email stating that we should have a court date "today", and haven't heard from her nor been able to reach her, we can't even figure out what the hearing would be for at this piont!!!

This would make our 2nd Attorney from hell.  My 7 y/o stepdaughter is stuck in an unsave environment and we're stuck with an atty who only spoke to us to take our payment details!  All our cards are max'd and the last of our funds went to the atty

What can you suggest?

[socrateaser]

If it's a big firm, ask to speak with the managing partner. If not, then you'll have to complain to the state regulating agency (state bar association, or licensing board, etc.). Wish I had better advice.