am going nuts here. how do you deal with communication?
my ex spends zero time with son so we don't need to communicate about visitation or picking up and et cetc.
We don't have a parenting agreement and we don't have a custody order.
We separated when i was pregnant and my son has my last name.
I filed for
child support and I get child support plus bio dad insurance and mine.
So far, we never needed communication but I went way beyond and above keeping him posted and sending photos and videos.
Now I need communication as we are using an out of network provider for weekly sessions and this will be on going for at least 4 months or perhaps 6 months. We both have PPO plans and I was told by his insurance (he is primary) that I get a 70 % reimbursement and unlimited sessions. Same with my plan but they need the EOB from primary to pick up the balance.
I went ahead and started sessions for my son. I filed claims. I am caught between what the insurance representative tells me and what bio dad tells me.
Insurance: claim was processed, EOB posted, check sent to subscriber electronically.
Bio dad: money never received, insurance keeps the claim open as they need proof of payment and he added I needed to send him all cancelled checks (front and back). Insurance has claims under my son;s lastname and under his last name, blah blah blah. Bottom line he wanted me to send him all cancelled checks even though not even the insurance asked for them as they have bills from provider that says "PAID".
Bottom line: I asked him if his attorney, him or the insurance company needed those checks and he said the insurance.I went ahead and prepared a print out of all 19 checks and i sent them.Some were for the first claim which is sessions in 2014 and some for the new claim.yes, i sent it to the insurance.I added a clear noyte stating that i was writing on my son's behalf, that I was told one thing by the representative but another thing by the subscriber so in order to be safe, i was sending them evidence.
I emailed dad from an account i created ONLY for him to communicate about my son, or our son. I told him what was done and that he needed to follow up.
not even a short message saying "I will".
In the meantime, money keeps coming out of my pocket daily. Insurance sends money back to him.
we are stuck and I dont know how many more sessions I can afford before something starts coming back.
I was lucky to get a PDF file from bio dad with the EOB of first claim so that as sent to my insurance
but in general, how do you deal with communication???