Insurance Info Question

[JAFO]

I have found too in the past that the real key is the person who does the claims at the doctor's office.  The insurance company will talk to them in depth.  USUALLY they are the ones who aren't doing the paperwork right.  That's my opinion based on some of the examples you've given.  They can call the insurance and the insurance will tell them the answers and then they can tell you the answers.

If my insurance companied denies a benefit and it requires that their decision be appealed, the doctor's office is usually the one who does all that for me.  They know the lingo of the field and are in the best position to do it.

I agree with SOC's letter, but you might get better results since you basically have the insurance information working through the doctor's office's claims processor.